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Terms and conditions

THE FOLLOWING DESCRIBES THE TERMS AND CONDITIONS (“TERMS”) ON WHICH RISING STAR TRADING L.L.C. OFFER YOU ACCESS TO ITS SERVICES. PLEASE READ THIS AGREEMENT CAREFULLY.

As a condition of your participation in the Company’s services, you agree to abide by the Terms and Conditions herein.

By accessing the pages or the information contained on the Company web site located at http://www.risingstar.com through any device or service, or by using the Service in any manner, you agree to be bound by the following Terms. You may review this Agreement at any time by clicking on the Terms and conditions link at the bottom of any page.

 

  • CONTRACT TERMS, VARIATIONS AND REPRESENTATIONS 

 

(a) In these conditions, “the Seller” means Rising Star Trading L.L.C as may sell the Goods; “the Buyer” means the individual, firm, company or other party with whom the Seller contracts; “the Goods” means the Goods (including any installment of the Goods) which the Seller is to supply in accordance with these conditions; “the Services” means the whole or any part of the services which the Seller is to supply or carry out; “the Contract” means any contract under which the Seller provides Services and/or sells the Goods to the Buyer; “Supply” includes (but is not limited to) any supply under a contract of sale.

(b) No order in pursuance of any quotation or otherwise shall be binding on the Seller unless and until such order is accepted by the Seller. Any Contract made between the Seller and the Buyer shall be subject to these conditions and save as after mentioned no representative or agent of the Seller has authority to agree any terms or make any representations inconsistent with them or to enter into any contract except on the basis of them; any such term representation or contract will bind the Seller only if in writing and signed by an authorized signatory of the Seller.

(c) Unless otherwise agreed in writing by the Seller these conditions shall apply to the exclusion of any terms and conditions stipulated or referred to by the Buyer in his order or pre-contract negotiations or any inconsistent terms implied by law or trade custom, practice or course of dealing.

(d) Any general description contained in the Seller’s catalogues or other advertising material shall not form a representation or be part of the Contract.

(e) Where the Seller has not given a written acknowledgment of the Buyer’s order these conditions will nonetheless apply to the Contract provided that the Buyer has had prior notice of them.

(f) The Seller reserves the right to correct any clerical or typographical errors made by its employees at any time.

(g) In case of any disputes the law applicable would be based on the UAE Governing Law.

 

  • Membership / Access Eligibility

 

 Our Service is available only to individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, our Service is not available to minors or under the age of 18 (as defined by the applicable laws) or temporarily or permanently suspended members of Company. If you do not qualify, please do not use our Services. Additionally, Company reserves the right to refuse access to, or use of our Site to anyone, at any time, in its sole discretion.

 

  • Registration

 

You may browse the Site for free and without registering. However, you must register on the Site (“Registration”) to use our Services or buy/sell products and services. During Registration You will be asked to provide information including without limitation your name, address, telephone number and email address. You will also be asked to create an account consisting of a User ID and password to identify yourself in future visits to the Site. It is YOUR responsibility to maintain the confidentiality of Your User ID and password and you agree to accept responsibility for all activities that occur under Your Account. You may not transfer, assign or sell Your Account (including rating and feedback) to any third party. You will also have the option to agree to subscribe to our newsletter.

All of the information that you provide during Registration is collected according to the terms of our Privacy Policy available at http://risingstar.com/privacy-policy. 

PLEASE NOTE: YOU MUST PROVIDE ACCURATE AND CURRENT INFORMATION TO US. IF YOU PROVIDE ANY INFORMATION THAT IS FALSE, MISLEADING, INACCURATE, NOT CURRENT OR INCOMPLETE DURING REGISTRATION OR OTHERWISE, COMPANY HAS THE RIGHT TO SUSPEND OR TERMINATE YOUR ACCOUNT AND REFUSE ANY AND ALL CURRENT OR FUTURE USE OF THE SERVICE (OR ANY PORTION THEREOF). ANY ACTIVITIES THAT ARE ILLEGALLY CARRIED ON WITHIN THE SITE WILL BE REPORTED TO THE APPROPRIATE AUTHORITIES.

 

  •  User Information: 

 

Certain visitors to Rising Star Trading L.L.C.’s websites choose to interact with Rising Star Trading L.L.C.  in ways that require Rising Star Trading L.L.C. to gather personally-identifying information. The amount and type of information that Rising Star Trading L.L.C. gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account to provide a username and email address. Those who engage in transactions with Rising Star Trading L.L.C. are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Rising Star Trading collects such information only in so far as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Rising Star Trading L.L.C. Rising Star Trading L.L.C.  does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

  • Collected Information

 

Rising Star Trading L.L.C. may collect statistics about the behavior of visitors to its website. For instance, Rising Star Trading L.L.C may monitor the most popular products on the website. Rising Star Trading L.L.C may display this information publicly or provide it to others. However, Rising Star Trading L.L.C does not disclose personally-identifying information other than as described below.

 

  • Protection of Personal Information

 

Rising Star Trading L.L.C discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that need to know that information in order to process it on Rising Star Trading L.L.C’s behalf or to provide services available Rising Star Trading L.L.C’s website, and that have agreed not to disclose it to others.

“All credit/debit cards’ details or information will NOT be collected, stored, sold, shared, rented or leased to any third parties”.

Other than to its employees, contractors and affiliated organizations, as described above Rising Star Trading L.L.C discloses potentially personally-identifying and personally-identifying information only in response to a subpoena or court order, or when Rising Star Trading L.L.C believes in good faith that disclosure is reasonably necessary to protect the property or rights of Rising Star Trading L.L.C, third parties or the public at large. If you are a registered user of the website and have supplied your email address, Rising Star Trading L.L.C may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Rising Star Trading L.L.C and our products which will primarily be on our Special Offers.

 

  • Quotation and Prices 

 

 The Seller shall be entitled to increase its prices at any time to take account of any increase in the cost to the Seller of purchasing any goods or materials or manufacturing working on or supplying any goods (including but not limited to any such increase arising from any error or inadequacy in any specification, instructions or design provided by the Buyer, any modification carried out by the Seller at the Buyer’s request or any change in exchange rates) and such increased prices ruling at the date of dispatch by the Seller shall be substituted for the previous Contract price.

(b) All prices quoted are exclusive of any delivery or handling charges and the Buyer shall pay any and all taxes duties and other government charges payable in respect of the Goods and/or Services.

(c) All prices shown are in DIRHAM (AED) unless otherwise stated.

  1. 8. Order and Delivery Policies

If the Buyer fails to take delivery of the Goods or fails to give the Seller adequate delivery instructions at the time stated for delivery then (without prejudice to any other right or remedy available to the Seller) the Seller may: 

    1. Store the Goods until actual delivery and charge the Buyer for the reasonable costs (including insurance) of storage; or 

 

  • Sell the Goods at the best price readily obtainable and (deducting all reasonable storage and selling expenses) account to the Buyer for the excess over the price under the Contract or charge the Buyer for any shortfall below the price under the Contract. Provided that the Buyer shall have no liability as set out in this clause where the delay is beyond its reasonable control

 

 

  • Payment policies

 

Fees, Charges and Payment methods: Joining Company is free; however, Company charges fees for various Services offered through our Site.

Buyers shall be responsible for paying all fees, including without limitation any and all applicable excise, VAT and other taxes or duties associated with using our Service and the Site.

MasterCard and Visa are acceptable methods of payment.  Card users are strongly recommended to keep a copy of the transaction details.

The only currency accepted on the platform for now is AED.

Credit Card Billing:  Company will not charge your credit card unless you conduct an activity on our Site that has a fee associated with it. Before incurring fees, you will have an opportunity to review and accept the fees that you will be charged for the use of our Services. By agreeing to a transaction with a fee, you authorize us to charge your credit card or otherwise bill Your Account for such fees.

  1. Risks

You agree that all of these risks are borne by you, and not Company. Company does not control the behavior of users on the Site or the information provided by other users that is made available through our Site. As a result, Company does not guarantee or endorse the authenticity, quality, safety, or legality of any items offered or sold, the truth or accuracy of any listings, or the ability of sellers to sell items or of buyers to buy items. 

We cannot assure that all transactions will be completed. Additionally Company does not guarantee the ability or intent of users to fulfill their obligations in any transactions.

FOR EVERY TRANSACTION THAT IS COMMENCED THROUGH OUR SITE, YOU MUST MAKE YOUR OWN INDEPENDENT  DETERMINATION REGARDING THE STATEMENTS, PRODUCT  DESCRIPTIONS OR THE REPRESENTATIONS OF THE OTHER PARTY AND THE PARTY’S ABILITY TO PAY FOR OR DELIVER THE GOOD(S)/SERVICES OFFERED. PLEASE USE CAUTION, COMMON SENSE, AND PRACTICE SAFE TRADING WHEN USING THE SITE!

 

  • Buying

 

Once you have hit the purchase button, you are obligated to complete the transaction and are bound by the terms and conditions specified by the seller, unless (i) the transaction is prohibited by law or this Agreement, (ii) the seller materially changes the item’s description or the item does not conform to the seller’s description. An offer to buy may be retracted for any reason at any time prior to acceptance by the seller. Upon completing a purchase on the platform, You shall be notified via email and your receipt of Our email shall complete the purchase. No item shall be considered sold until You have received the email confirmation from Us or if it reflects in your online account.

  1. Warranties

If the product you purchased has been found faulty within days of your purchase, please contact Rising Star Trading on 04-2673786. We will recommend the best course of action to resolve your issues.

You agree product warranties supplied by manufacturer and sellers, details of warranties and clauses are to be supplied and adhered to at all time, any use of print media, upgrade or repair service not approved by the manufacture or supplier for that product will void any product warranty.

 

  • SPECIFICATION, INSTRUCTIONS OR DESIGN

 

 If the Goods are made to a specification, instruction or design supplied by the Buyer or any third party on behalf of the Buyer then 

  1. the suitability and accuracy of that specification, instruction or design will be the Buyer’s responsibility; 
  2. the Buyer will indemnify the Seller against any infringement or alleged infringement of any third party’s intellectual property rights including but not limited to patent, design right, registered design, trademark, trade name or copyright and any loss, damage or expense which it may incur by reason of any such infringement or alleged infringement in any country; 
  3. The Buyer will indemnify the Seller against any loss, damage or expense in respect of any liability arising in any country by reason of the Goods being made to such specification, instruction or design.

 

  1.  Limited License

You agree to grant and hereby do grant Company a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicense able (through multiple tiers) right and license to use the materials You post to Company and to exercise all related copyright, trademark, and publicity and other proprietary or intellectual property rights You have, in any existing or future media, known or unknown, in (i) Your User Information, (ii) the content, material or user data displayed in Your listings, (iii) Your User ID, and (iv) the geographic location and description of any item listed, sold or bought by You on the Site, to the extent that the exercise of such rights would not violate the policies outlined on the Site’s Privacy Policy. By posting, downloading, displaying, performing, transmitting, or otherwise distributing information or other content (“User Content”) to the Site, You are granting Company, its affiliates, officers, directors, employees, consultants, agents, and representatives a license to use User Content in connection with the operation of the Internet business of Company, its affiliates, officers, directors, employees, consultants, agents, and representatives, including without limitation, a right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat User Content. You will not be compensated for any User Content.

  1. Use Restrictions

Our Services may be used only for lawful purposes. Transmission, posting, distribution or storage of material or conduct in violation of any applicable local or foreign law or regulation is strictly prohibited. This includes without limitation any unauthorized use of material protected by patent, copyright, trademark or other intellectual property right, material that is obscene, defamatory or libelous, constitutes an illegal threat, violates rights of privacy or publicity or violates export control laws. You agree to comply with any applicable laws, statutes, ordinances and regulations (“Laws”) regarding Your use of the Site and our Services and the contractual obligations related to your buying and selling activities. You agree not to use the Site in any manner that violates, or proposes a transaction which, if consummated, would violate any Laws, expose Company to civil or criminal liability, or violates this Agreement. You agree that You are solely responsible for obtaining all necessary licenses and permissions necessary for Your transactions and for verifying that other Site users with whom You transact do the same. You agree that You will not use any information on our Site or any information You learn about any buyer, seller or other user for any purpose whatsoever beyond those necessary to complete transactions on our Site. Any action designed to undermine the system and to alter Your user profile or the profiles of others is strictly prohibited. You further agree that you will not use any robot, spider or other automated device, process or means to access the Site, and that you will not otherwise engage in any copying of the Site for any commercial purpose.

 

  • Content Policy

 

You agree not to upload, download, display, perform, transmit, or otherwise distribute any User Content that (i) is libelous, defamatory, obscene, pornographic, abusive, or threatening; (ii) advocates or encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local or foreign law or regulation; (iii) advertises or otherwise solicits funds or is a solicitation for goods or services.

 

  • Violation

 

Company may investigate reports of abuse or misuse and, if appropriate, limit or prohibit your use of the Site or modify Your user profile to reflect its determinations. You agree that Company may access your account and records on a case-by-case basis to investigate complaints or allegations of abuse, infringement of third party rights, or other unauthorized use of the Site. Company does not intend to disclose the existence or occurrence of such an investigation unless required by law, but Company reserves the right to terminate Your account or Your access to the site immediately, with or without notice to You, if Company believes You have violated any of the Terms of Use, furnished Company with false or misleading information, or interfered with use of the Site by others. All determinations are final and are made at Company’s sole discretion. In agreeing to these Terms, You agree to participate in investigations and be bound by Company’s determinations. If Company, in its sole discretion, determines that a violation of this Agreement has occurred, or if Company believes that Your actions may cause legal liability for You, our users or us, Company may take any actions or pursue any legal remedies that it believes are necessary or prudent, including, but not limited to, issuing a warning, filing a complaint, deleting any listings, advertisements or offending material from our Site, suspending or canceling Your Account, releasing User Information, filing a report with the appropriate authorities and/or excluding any person(s) who may have violated any Terms of this Agreement. Company may cooperate with any investigation by any court or tribunal. Such cooperation may be with or without notice to You. Company will take each reported account into consideration during the investigation process before making a decision. In the event of any suspension or cancellation of Your account due to the violation of Company’s Terms of Use, You shall remain liable for Your outstanding account balance (including, but not limited to, final value fees) arising from Your previous use of the Site, and all such fees shall become immediately due and payable.

 

  • Waiver of Claims

 

By using the Site, the Software or Company’s services, You signify Your agreement to and do thereby waive all claims which have not been filed but may have accrued against Company or its officers, directors, employees, agents, parents, subsidiaries, partners and affiliates prior to or as of the date of said posting, regardless of the gravamen of the action, whether in law or equity, and such claims are forever barred.

 

  • LIMITATION OF LIABILITY

 

 IN NO EVENT SHALL COMPANY OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARENTS, SUBSIDIARIES, PARTNERS AND AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, (HOWSOEVER ARISING, INCLUDING BUT NOT LIMITED TO DAMAGES FOR NEGLIGENCE OR FOR CAUSE), INCLUDING BUT NOT LIMITED TO, DAMAGES FOR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES, RESULTING FROM OR IN CONNECTION WITH (I) OUR SITE, SERVICES OR THIS AGREEMENT, (II) THE RECEIPT OF DATA, INFORMATION OR MESSAGES, (III) TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE OR SERVICES, OR (IV) UNAUTHORIZED ACCESS TO OR ALTERATION OF USER’S TRANSMISSIONS OR DATA, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY LIMITED REMEDY SPECIFIED HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY DAMAGES WHATSOEVER RESULTING FROM THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY, OR THE INTERRUPTION, SUSPENSION OR TERMINATION OF THE SERVICES, WHETHER SUCH INTERRUPTION, SUSPENSION OR TERMINATION WAS JUSTIFIED OR NOT, NEGLIGENT OR INTENTIONAL, INADVERTENT OR ADVERTENT. IN NO EVENT SHALL COMPANY’S TOTAL LIABILITY TO YOU OR ANY THIRD PARTY FOR ANY DAMAGE, LOSS, OR CAUSE OF ACTION EXCEED THE AMOUNT PAID TO THE COMPANY.

 

  •  Prohibited Uses

 

Company imposes certain restrictions on Your permissible use of the Site. You are prohibited from violating or attempting to violate any security features of the Site, including, without limitation, (i) accessing content or data not intended for You, or logging onto a server or account that You are not authorized to access; (ii) attempting to probe, scan, or test the vulnerability of the Site, or any associated system or network, or to breach security or authentication measures without proper authorization; (iii) interfering or attempting to interfere with service to any user, host, or network, including, without limitation, by means of submitting a virus to the Site, overloading, “flooding”, “spamming”, “mail bombing”, or “crashing”; (iv) using the Site to send unsolicited e-mail, including, without limitation, promotions, or advertisements for products or services; (v) forging any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the Service; or (vi) attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by Company in providing the Site. Any violation of system or network security may subject You to civil and/or criminal liability.

 

  • No License

 

Nothing contained on the Site should be understood as granting you a license to use any of the trademarks, service marks, or logos owned by Company or by any third party.

 

  • General

 

This Agreement shall be governed by and construed in accordance with the laws of Dubai. United Arab Emirates is our country of Domicile. The United Nations Convention on Contracts for the International Sale of Goods shall apply to this Agreement. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of any section. If any part of this Agreement is deemed invalid or void, that part of the Agreement shall be deemed severable and shall not affect the validity or enforceability of any of the remaining conditions. Company’s failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.

ACKNOWLEDGEMENT

BY USING COMPANY’S SERVICE OR ACCESSING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM.

If you require any clarifications regarding this page, please contact us through the contact form.